Are your Clients Happy with your Performance?
As a freelance writer you are responsible for more than writing. You must also take care of everything from customer service to accounting duties and much more. Whether or not your clients are happy rests solely on your shoulders. If you are not keeping your clients happy this may not work out well for you in the end. After all, an upset client may find it easier to hire a new freelance writer than to deal with you for much longer. While everybody loses clients from time to time, you don’t want this to happen because they are upset with your performance.
How can you tell if your clients are happy? This can be hard to do at times. For one, if your clients keep sending you work they must be happy with what you are giving them. If they weren’t they would not want to send you regular projects.
Have you ever thought about asking your clients if they are happy with your performance? This may sound silly, but it is easy enough. You can use something to the effect of:
Good morning –
I wanted to send you a quick note to let you know how much I appreciate working with you. Am I living up to your expectations? I want to make sure that you are happy with my performance. If there is anything else I can do to better our relationship please let me know.
Thanks!
Soon enough you will see just what your clients think of you. If there is something wrong they will tell you which will allow you to make the proper changes.
This holiday season I have received several gifts from clients. I like to think that this means they are happy with my work, and are looking forward to an even better relationship in the new year. If you receive gifts from your freelance writing clients it is safe to say that you are doing something right. Have any of your clients sent something special your way?
If you are unsure of whether or not your clients are pleased with your performance you should do some work to find out. Remember, you always want to keep clients happy!Â