When you don’t Understand, Ask
Are you having a difficult time understanding what a client wants from you? Believe it or not, this is going to happen on a regular basis. There are two ways that you can approach this situation. You can begin the project without asking questions and hope that you do everything right. Or you can clear the air, get all the right answers, and know exactly what you are doing before you move forward. Which one of these options sounds best to you?
Your client is going to be happy when you ask questions. This shows that you are interested in doing your best, while helping them achieve the desired result. If you don’t ask any questions they are going to automatically assume that you know exactly what you are doing.
I know firsthand that it can be difficult to ask questions. After all, you don’t want the client to think that you are unsure of what they want or how to complete the job. But remember this: just because you are asking questions does not mean that you are lost and unsure of yourself. Rather, you are just trying to tidy up the details before getting started.
I have made the mistake of not asking questions and later regretting it – don’t let this happen to you. No matter if the project is just beginning or you have been working on it a few days, if something is on your mind be sure to get clarification sooner rather than later.
